Australian Assembly Company – Customer Privacy Details

At Australian Assembly Company, we understand and share our customers' concerns about how personal information is collected and shared. We want to assure you that we will always handle your personal information securely and carefully.

Our commitment to safeguarding your information means that, among other things, we will comply with all applicable Australian privacy laws and make our staff aware of their obligations.

Why we collect information

We may collect information to provide our services to you, to complete other transactions with you or on your behalf and/or to better understand your requirements and preferences.

This information enables us to personalize and improve our service and in particular to provide offers that are of greater interest or benefit to you.

How we collect this information

When you place an order and/or register your details with us, we store that information for future reference. This is used for billing and job completion processes only.

Sometimes we may add to your personal information with information from external sources. This is mainly done to verify the accuracy of the information we have and, again, to personalize and improve our service.

What information we collect

The personal information we collect is in most cases supplied by you when you register your details, place an order or provide feedback to us.

Generally, the information we collect includes your name, business name, address, assembly address, phone number and e-mail address. We will sometimes obtain other details, such as type of business.

Sharing Information

Who we may share your personal information with
We will often need to pass personal details such as your name, business name and address to companies who perform parts of our assembly service. This includes organizations such as assembly fulfillment contractors.

In special circumstances, for example if we sell our business or a substantial part of our business, your information may be transferred as part of that sale. We will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent.

From time to time, we may provide aggregated information where it is not possible to identify an individual and to other business partners for various purposes.

If you would like to access your personal information, please e-mail your request via sales@aussemble.com.au on our web site.

Security

We will take all reasonable steps to store your personal information securely. In particular, we want you to feel confident in dealing with us on the Internet. For many of our customers we realize this is an unfamiliar way of buying products and services.

Only specific employees in our Call Centre, Customer Service, and Marketing, Finance and IT areas have access to our customers' personal information, and only under strict controls and procedures.

Our e-commerce sites use a process called Secure Sockets Layer (SSL) technology. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it extremely difficult for this information to be intercepted. Australian Assembly Company has 128-bit encryption technology.

About Cookies... and how they work

When you interact with us on the Internet our system will automatically send you a "cookie".

A cookie is a small amount of information sent from a web server to your computer. This information does not personally identify you, but it does tell us that your computer has visited our site and what areas of the site have been browsed.

We can also tell if you select a product and put it in your shopping basket, but do not complete the transaction. However, we do not know your personal identity, unless you have previously registered with us.

Other Sites

Australian Assembly Company is not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting.

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated